Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Torch™

Reply
Contributor
andreanboea
Posts: 12
Registered: ‎02-09-2013
My Device: 9860
My Carrier: telkomsel

Re: my phone is claimed to suspend

nothing Happen...

 

Please use plain text.
Elite II
prince2012
Posts: 7,960
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: my phone is claimed to suspend

Hi andrean

 

 

                    While typing MEPD , Double tap the P , it will allow you.

___________________________________________________________________________

Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.
Please use plain text.
Contributor
andreanboea
Posts: 12
Registered: ‎02-09-2013
My Device: 9860
My Carrier: telkomsel

Re: my phone is claimed to suspend

sim - disable

nework - in activ

network sub - disable

service pro -disable

corporate - disable

 

 

netrowk inactiv,,, why?? what that mean???

Please use plain text.
Elite II
prince2012
Posts: 7,960
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: my phone is claimed to suspend

Hi andrean

It it showing Inactive or Active can you confirm that ?
___________________________________________________________________________

Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.
Please use plain text.
Contributor
andreanboea
Posts: 12
Registered: ‎02-09-2013
My Device: 9860
My Carrier: telkomsel

Re: my phone is claimed to suspend

sim - disable

nework - inactiv

network sub - disable

service pro -disable

corporate - disable

 

nework - inactiv  <----------- inactiv,,,,,,,

 

what that mean?? my phone blacklist????????

 

 

Please use plain text.
Elite II
prince2012
Posts: 7,960
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: my phone is claimed to suspend


andreanboea wrote:

sim - disable

nework - inactiv

network sub - disable

service pro -disable

corporate - disable

 

nework - inactiv  <----------- inactiv,,,,,,,

 

what that mean?? my phone blacklist????????

 

 


Hi andrean

 

Disable or Inactive means your device is an Unlocked one , But I think the problem is within your IMEI or PIN as I already told, But your Carrier can provide the exact information regarding this , Otherwise Please return that device and ask them for a refund .So please Contact your Carrier to know further regarding this issue.  

___________________________________________________________________________

Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.
Please use plain text.
Contributor
andreanboea
Posts: 12
Registered: ‎02-09-2013
My Device: 9860
My Carrier: telkomsel

Re: my phone is claimed to suspend

 

 
Inactive written there is not DISABLE

 

 

what my phone blacklist???? and can not using for BBM again??

 

 

 

'ive been trying to get back to the place I bought and they said they could not refund my money or replace with a new device. because it exceeds 1 year warranty.

Please use plain text.
Contributor
andreanboea
Posts: 12
Registered: ‎02-09-2013
My Device: 9860
My Carrier: telkomsel

Re: my phone is claimed to suspend

i was cek my i-mei http://www.numberingplans.com/?page=analysis&sub=imeinr

 

imei : 356838040520176

 

 

 

Enter IMEI number below Example: 350077-52-323751-3 Information on IMEI 356838040520176 Type Allocation Holder RiM Mobile Equipment Type RiM BlackBerry 9860 Torch GSM Implementation Phase 2/2+ IMEI Validity Assessment >|< Very likely Information on range assignment Est. Date of Range Issuance Around Q1 2011 Reporting Body British Approvals Board of Telecommunications (BABT) Primary Market Europe Legal Basis for Allocation EU R&TTE Directive Information on number format Full IMEI Presentation 356838-04-052017-6 Reporting Body Identifier 35 Type Allocation Code 35683804 Serial Number 052017 Check Digit 6

Please use plain text.
Elite II
prince2012
Posts: 7,960
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: my phone is claimed to suspend

Hi andrean

 

Disable or Inactive are same , But I am confused with your recent update


andreanboea wrote:

 

they said they could not refund my money or replace with a new device. because it exceeds 1 year warranty.

  • Are you using this device for last 1 yrs ?
  • Are you able to use BBM before ,
  • Are you able to use other services like Personal Email service on your device right now ?
  • Are you able to use Internet on your device over your Mobile network not wifi ?

 

___________________________________________________________________________

Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.
Please use plain text.
Contributor
andreanboea
Posts: 12
Registered: ‎02-09-2013
My Device: 9860
My Carrier: telkomsel

Re: my phone is claimed to suspend


prince2012 wrote:

Hi andrean

 

Disable or Inactive are same , But I am confused with your recent update


andreanboea wrote:

 

they said they could not refund my money or replace with a new device. because it exceeds 1 year warranty.

  • Are you using this device for last 1 yrs ?
  • Are you able to use BBM before ,
  • Are you able to use other services like Personal Email service on your device right now ?
  • Are you able to use Internet on your device over your Mobile network not wifi ?

 



I am sorry
to make you confused.
my blackberry was 1 year old,,,
everything was either me before.
after 1 year, there was even this ...

there's nothing I can do,
might just make my BB as a display, or immediately discard it. because I was not satisfied with this kind of thing

Please use plain text.