12-07-2012 08:30 PM
my phone wont turn on i charged it last night i was texing people till i fell asleep i woke up this morning and the blackberry loading screen was on and the loading bar was stuck about 1/4 way through so i took the battier out tryed letting it stay out then i put it back in and i didnt even press the end to start it back up it just started itself and has been stuck on a black screen with a hour glass nothing els and none of my buttons makes the screen change
12-07-2012 08:36 PM
Try connecting it to BlackBerry Desktop Software to see if it can do anything for you. If you plug your phone in and it won't get connected to BDS, have a look at this article:
Let us know if that helps you.