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BlackBerry® Torch™

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New Contributor
Posts: 5
Registered: ‎11-09-2012
My Device: Blackberry Torch 9800
My Carrier: AT&T

my send, power and track buttons are disabled. how do I enable them?

 
Forums Advisor I
Posts: 588
Registered: ‎04-29-2010
My Device: Z10-STL100-4
My Carrier: Verizon

Re: my send, power and track buttons are disabled. how do I enable them?

Please fill in the info on the left your profile of what model BB phone you have?? Torch 9800 or 9850 or 9860??????

THE BITTERNESS OF POOR QUALITY, LINGERS LONG AFTER THE CHEAPNESS OF PRICE, IS SOON FORGOTTEN.
New Contributor
Posts: 5
Registered: ‎11-09-2012
My Device: Blackberry Torch 9800
My Carrier: AT&T

Re: my send, power and track buttons are disabled. how do I enable them?

my unit is a torch 9800

Forums Advisor I
Posts: 588
Registered: ‎04-29-2010
My Device: Z10-STL100-4
My Carrier: Verizon

Re: my send, power and track buttons are disabled. how do I enable them?

Om thanks. Now does the touch part of the phone work?
THE BITTERNESS OF POOR QUALITY, LINGERS LONG AFTER THE CHEAPNESS OF PRICE, IS SOON FORGOTTEN.
New Contributor
Posts: 5
Registered: ‎11-09-2012
My Device: Blackberry Torch 9800
My Carrier: AT&T

Re: my send, power and track buttons are disabled. how do I enable them?

yes, i can do everything from touch  just not having any luck figuring out how i disabled those three keys. cannot turn it off call or use the track button . other than that this thisng si working as always. I'm sure while it was floating around in my pocket the screen lock unlocked and some setting was changed I just cannot figure it out.

New Contributor
Posts: 5
Registered: ‎11-09-2012
My Device: Blackberry Torch 9800
My Carrier: AT&T

Re: my send, power and track buttons are disabled. how do I enable them?

the menu and escape keys work just fine

 

Forums Advisor I
Posts: 588
Registered: ‎04-29-2010
My Device: Z10-STL100-4
My Carrier: Verizon

Re: my send, power and track buttons are disabled. how do I enable them?

Have you tried pulling the battery for 15 seconds?
THE BITTERNESS OF POOR QUALITY, LINGERS LONG AFTER THE CHEAPNESS OF PRICE, IS SOON FORGOTTEN.
New Contributor
Posts: 5
Registered: ‎11-09-2012
My Device: Blackberry Torch 9800
My Carrier: AT&T

Re: my send, power and track buttons are disabled. how do I enable them?

yes to no avail. this just happened all of a sudden. time for a phone with less parts.

Forums Advisor I
Posts: 588
Registered: ‎04-29-2010
My Device: Z10-STL100-4
My Carrier: Verizon

Re: my send, power and track buttons are disabled. how do I enable them?

Call your provider AT&T,VZW ask for BB TECH SUPPORT,they should be able to put it back in order.
THE BITTERNESS OF POOR QUALITY, LINGERS LONG AFTER THE CHEAPNESS OF PRICE, IS SOON FORGOTTEN.