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BlackBerry® Torch™

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Contributor
triskelionborj
Posts: 11
Registered: ‎01-04-2013
My Device: Blackberry Torch 9800
My Carrier: Globe Telecom
Accepted Solution

my touchscreen is not responding how can i contact customer service for blackberry philippines

help me get the contact number of custumer service of blackberry philippines

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Elite II
BillJ
Posts: 8,616
Registered: ‎01-05-2009
My Device: BlackBerry Z30
My Carrier: Rogers

Re: my touchscreen is not responding how can i contact customer service for blackberry philippines

Doing a battery pull should resolve your issue and avoid you having to make a phone call.  Just remove your battery while your phone is powered on then replace it a few seconds later.

 

 

Let us know if that helps you.  :smileyhappy:


- If my response has helped you, please click "Options" beside my post and mark it as solved. Clicking the "thumbs up" icon near the bottom of my response would also be appreciated.



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Contributor
triskelionborj
Posts: 11
Registered: ‎01-04-2013
My Device: Blackberry Torch 9800
My Carrier: Globe Telecom

Re: my touchscreen is not responding how can i contact customer service for blackberry philippines

tnx i just lifted the batt den arrange the sticker at the back of the battery then afterwards the touchscreen is responsive agen

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