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BlackBerry® Torch™

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New Contributor
Posts: 6
Registered: ‎02-29-2012
My Device: Torch 9800
My Carrier: AT&T

new problem for my torch 9800

For over a week now my torch 9800 hasn't worked. I have tried the openning it in safe mode but it won't let me. It still will not leave the blackberry loading screen when I try and turn it on. I have tried taking the battery out and syncing it with my cpu then putting the battery back in like instructed but still nothing. Now there is a new thing that is popping up, after a while of staying in the blackberry loading screen the screen will turn white with an "app error 606 - reset." I do and its always the same thing. Is there anyway now to fix it or is my phone basically done? Please help, I like my torch and hope it can be saved.

Retired
Posts: 2,372
Registered: ‎07-13-2009
My Device: BlackBerry Z10 smartphone

Re: new problem for my torch 9800

Hello danmunsayac,

 

The following article should assist you regarding the "app error 606" message you are receiveing:

 

"App Error 606" is displayed on the BlackBerry smartphonehttp://www.blackberry.com/btsc/KB23954

 

We hope this helps.

 

Thank you.


-FB


 


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