Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Torch™

Reply
New Contributor
kbone1812
Posts: 3
Registered: ‎03-10-2013
My Device: Torch 9810
My Carrier: Rogers

newest update - lots of problems

the latest bundle for the newest update gives me big problems to my Torch 9810 with repeating error #602 - I do not succeed to update so I have to roll back with lost of data

Please use plain text.
Hall of Famer II
sdgardne
Posts: 48,022
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (10.2.2.1531), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: newest update - lots of problems

Hi and Welcome to the Community!

Since "latest bundle" and "newest update" varies by carrier, please provide, for the benefit of other community members, the exact version information that was causing you troubles.

Further, it is a shame you lost data...did you not back up? It is so easy and free to do...you can find instructions in my auto-sig on this post.

Good luck!

Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.
New Contributor
kbone1812
Posts: 3
Registered: ‎03-10-2013
My Device: Torch 9810
My Carrier: Rogers

Re: newest update - lots of problems

Hi,

Thanks for your prompt reply.

 

The update version is: 7.1 Bundle 2108

My carrier is Rogers (canadian version of AT&T)

It's Torch 9810 and it works well on version 7.1 Bundle 1310

 

Thanks

Please use plain text.