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BlackBerry® Torch™

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New Member
Posts: 1
Registered: ‎11-29-2011
My Device: torch2 9810
My Carrier: RIM

no updates available for device and need to reload the software

after error JVM,

i need to reload n update the software.

but the desktop software prompts no upgrades available. how do i restore my blackberry 9810????

 

Retired
Posts: 4,285
Registered: ‎07-26-2010
My Device: Q10/Q5/Z10/9930/9860/9310

Re: no updates available for device and need to reload the software

Hey brin79,

Welcome to the BlackBerry Support Community Forums.

 

In BlackBerry Desktop Software, click on Device>Update Software and then choose previous versions.

 

This will allow you to perform the reload.


-ViciousFerret


 


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New Member
Posts: 1
Registered: ‎11-05-2012
My Device: 9800
My Carrier: Vodacom

Re: no updates available for device and need to reload the software

I've got a 9800 that's gone dead and just has the led blinking every once in a while. I tried updating it and it also said that there was no updates but i couldnt find the place where it says choose previous versions