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Just hope that you've done a data backup using BlackBerry Desktop Software, BlackBerry Protect or some other third-party software for that purpose. If not, everything on your phone will be gone.
I hope that explains things.
- If my response has helped you, please click "Options" beside my post and mark it as solved. Clicking the "thumbs up" icon near the bottom of my response would also be appreciated. My Z10 was furnished by BlackBerry but all opinions are my own.