02-06-2012 10:50 AM
Try a Battery pull please, with the BlackBerry device powered ON, remove the battery 15 seconds and then reinsert the battery to reboot device.
then try to remember your password and type it in correctly. Remember a number can only be entered with the alt key.
after 10 times the device will be wiped.
I hope you have a backup or running BlackBerry Protect.
If on BES, your BSAdmin can reset your password.
02-06-2012 11:10 AM
i saw your other post, I posted more info there