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BlackBerry® Torch™

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New Contributor
dogo01
Posts: 2
Registered: ‎10-07-2013
My Device: Torch 9860
My Carrier: claro

phone not allowed MM6

I bought a torch 9860 new but display tihis message and does not work, phone not allowed MM6

Please use plain text.
JSanders
Posts: 85,166
Likes: 23,028
Solutions: 5,925
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: phone not allowed MM6

dogo01, Welcome to the BlackBerry® Support Community Forums.

 

To resolve this issue please contact your service provider to verify the BlackBerry® smartphone is registered correctly with the mobile network and it also can be an issue with the SIM card.

 

Good luck.




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Please use plain text.
New Contributor
dogo01
Posts: 2
Registered: ‎10-07-2013
My Device: Torch 9860
My Carrier: claro

Re: phone not allowed MM6

Dear JSanders

thanks for your answer, but I bought  the phone new and unlocked, and the message appears with differents sims and service provider.

Please use plain text.
JSanders
Posts: 85,166
Likes: 23,028
Solutions: 5,925
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: phone not allowed MM6

OK, so call the one in whose SIM you have inserted AT THAT TIME.




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.