Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Torch™

Reply
New Member
mrlemonman
Posts: 1
Registered: ‎08-15-2012
My Device: torch 9800

phone restarts by itself

my torch resarts as if i pulled the battery out when i slide my screen up  

how do i fix this

Forums Advisor III
iansantos
Posts: 1,392
Registered: ‎03-29-2012
My Device: BlackBerry Z10 OS Leaked 10.2.0.1725 | STL100-2

Re: phone restarts by itself


mrlemonman wrote:

my torch resarts as if i pulled the battery out when i slide my screen up  

how do i fix this


Hello mrlemonman,

 

Please reload your OS. Read this article.

How to perform a clean reload of the BlackBerry Device Software using BlackBerry Desktop Software fo...

 

 

Thanks.

Good luck!



Please thank those who help you by clicking the button.
If your issue has been solved, please resolve it by marking "Accept as Solution"