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Thank you for your inquiry, this would be caused by a paired Bluetooth device. Go into Manage Connections > Networks and Connections> Bluetooth > Here you can see your Paired Devices, delete any you are not using.
Cheers.
-HB
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Unfortunately that didn't work. I deleted all blue tooth devices and only kept the one I use the most. But the message "Connection to audio device failed" still keeps popping up. Any other suggestions?
What do you have paired with the BlackBerry smartphone? Try testing each Bluetooth connection you have paired with the BlackBerry smartphone to determine which one is causing the issue.
Let me know how you make out.
-HB
Come follow your BlackBerry Technical Team on twitter!@BlackBerryHelp
Be sure to click Kudos! for those who have helped you.
Click Solution? for posts that have solved your issue(s)!
I have deleted all the blue tooth connections, then pulled the battery and put it back in. After a fresh start up, the message still appears - "Connection to audio device failed". ....This is driving me crazy.
