12-06-2012 10:39 AM
Welcome to the BlackBerry® Support Community Forums.
Thank you for your inquiry, this would be caused by a paired Bluetooth device. Go into Manage Connections > Networks and Connections> Bluetooth > Here you can see your Paired Devices, delete any you are not using.
12-06-2012 02:03 PM
Unfortunately that didn't work. I deleted all blue tooth devices and only kept the one I use the most. But the message "Connection to audio device failed" still keeps popping up. Any other suggestions?
12-12-2012 01:30 PM
What do you have paired with the BlackBerry smartphone? Try testing each Bluetooth connection you have paired with the BlackBerry smartphone to determine which one is causing the issue.
Let me know how you make out.
12-12-2012 03:58 PM
I have deleted all the blue tooth connections, then pulled the battery and put it back in. After a fresh start up, the message still appears - "Connection to audio device failed". ....This is driving me crazy.