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BlackBerry® Torch™

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New Contributor
GerryGoertzen
Posts: 4
Registered: ‎12-03-2012
My Device: Torch 9800

"CONnECTION TO AUDIO DEVICE FAILED"

[ Edited ]

Does anyone know how to stop the error message from popping up, "CONNECTION TO AUDIO DEVICE FAILED" ?  

Retired
hatchback
Posts: 2,283
Registered: ‎09-09-2010
My Device: BlackBerry Z10 Smartphone

Re: "CONnECTION TO AUDIO DEVICE FAILED"

Hey GerryGoertzen,

Welcome to the BlackBerry® Support Community Forums.

 

Thank you for your inquiry, this would be caused by a paired Bluetooth device. Go into Manage Connections > Networks and Connections> Bluetooth > Here you can see your Paired Devices, delete any you are not using.

 

Cheers.

-HB

 

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New Contributor
GerryGoertzen
Posts: 4
Registered: ‎12-03-2012
My Device: Torch 9800

Re: "CONnECTION TO AUDIO DEVICE FAILED"

Thank you

New Contributor
GerryGoertzen
Posts: 4
Registered: ‎12-03-2012
My Device: Torch 9800

Re: "CONnECTION TO AUDIO DEVICE FAILED"

Unfortunately that didn't work.  I deleted all blue tooth devices and only kept the one I use the most. But the message "Connection to audio device failed" still keeps popping up.  Any other suggestions? 

Retired
hatchback
Posts: 2,283
Registered: ‎09-09-2010
My Device: BlackBerry Z10 Smartphone

Re: "CONnECTION TO AUDIO DEVICE FAILED"

Hey Gerry,

 

What do you have paired with the BlackBerry smartphone?  Try testing each Bluetooth connection you have paired with the BlackBerry smartphone to determine which one is causing the issue.

 

Let me know how you make out.

-HB

 

Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp

Be sure to click Kudos! for those who have helped you.

Click Solution? for posts that have solved your issue(s)!

New Contributor
GerryGoertzen
Posts: 4
Registered: ‎12-03-2012
My Device: Torch 9800

Re: "CONnECTION TO AUDIO DEVICE FAILED"

I have deleted all the blue tooth connections, then pulled the battery and put it back in. After a fresh start up, the message still appears - "Connection to audio device failed".     ....This is driving me crazy.  

New Member
freddiev63
Posts: 1
Registered: ‎03-21-2013
My Device: Blackberry Bold - BBZ10

Re: "CONnECTION TO AUDIO DEVICE FAILED"

I have the same problem with a Blackberry Bold

New Member
PaulCasey
Posts: 1
Registered: ‎12-14-2013
My Device: Bold 9700

Re: "CONnECTION TO AUDIO DEVICE FAILED"

I have a bold 9700 and recently paired it with my 2011 Nissan Rogue and started getting the "Connection to Audio Device Failed" regularly when not paired with the Nissan Rogue's bluetooth.  There is also a Plantronics Voyager Pro + paired.  The only solution I have found is to shut off the all bluetooth conections.  I would like to know how to keep the bluetooth functioning but just not have the error message constantly interrupting use of other applications.