02-16-2013 06:58 PM
I am new to BB smartphones, though I have had a PlayBook for a year. (it was a gift) I was given a Torch 9800 from a friend who bought the new 10. I have not activated it with Bell yet because my friend has to unlock it from Telus, or so says Bell. I have been playing with it using the camera and WiFi and such just to get used to it.
My question is this, is there a way to get the pictures off if it without it being activated by Bell? I have downloaded the Desktop Manager, and it recognizes the phone but doesn't want to connect. (I am having the same problem with my PB)
02-17-2013 01:46 AM
On your Torch where those Images are stored, on Media Card or Device Memory ? Refer to this Knowledge Base and see if that help :
KB29523 : How to manually transfer files between a BlackBerry smartphone and a Windows computer.
As your device is not recognized , so make sure that on your PC you're connecting it via Main USB ports not a hub, or try with any other USB cable .