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BlackBerry® Torch™

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New Contributor
Posts: 2
Registered: ‎10-02-2011
My Device: Torch

red blinking light

I have the brand new blackberry torch, basically it won't switch on.  When you hold the turn on button, a red light comes up, then goes then comes back and then goes again and a little sand timer appears. I've tried everything, swapping the battery, charging it up, just everything and nothing seems to work. anyone got any other suggestions?

Retired
Posts: 2,795
Registered: ‎05-10-2010
My Device: BlackBerry Z10 smartphone

Re: red blinking light

Hi Arren123,

 

Welcome to the Suppport Forums!

Have you tried backing up your device via the BlackBerry Desktop Software and performing a clean reload of your device software? http://bbry.lv/bpv7DT 

 

Hope this helps.


-FS


 


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