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BlackBerry® Torch™

New Member
Posts: 4
Registered: ‎05-22-2012
My Device: Blackberry torch 9800
My Carrier: Fido

red screen

When I push my torch keyboard up to type, on the left side of the screen it turns red and white and I can't use the keyboard or phone in that position. When I bring the keyboard back down I can use my phone perfectly. I hate this on screen keyboard, I need help!
Guru III
Posts: 31,895
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry PRIV, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: red screen

Try a Battery pull please, with the BlackBerry device powered ON, remove the battery 15 seconds and then reinsert the battery to reboot device. This will clear all cache like rebooting a PC. Then try again and see if your problem persists.

What OS are you on? On your device, type in a new message MYVER and a space after to see and report back please.


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