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BlackBerry® Torch™

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New Contributor
Swayam
Posts: 2
Registered: ‎03-15-2013
My Device: 9810

scanning of my files

Hello
Kindly tell me hw cn I scan my media file and my camera pics on my torch 9810 without loss of data.
Hall of Famer II
sdgardne
Posts: 48,802
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (10.2.2.1531), Playbook (2.1.0.1526)

Re: scanning of my files

Hi and Welcome to the Community!

Can you perhaps explain more? From the word "scan", I am not at all sure exactly what you desire to do.

Thanks and let us know!

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If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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New Contributor
Swayam
Posts: 2
Registered: ‎03-15-2013
My Device: 9810

Re: scanning of my files

Actually what exactly happened was, I have inserted a memory card in my phone to save some files in the internal memory.... And when I pulled it out, I was unable to acess my images, songs and other files...... However when I connect my mobile with my lappy it shows the used space but there also doesn't show any file........ I think it can be a virus attack..... Any solutions?
Hall of Famer II
sdgardne
Posts: 48,802
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (10.2.2.1531), Playbook (2.1.0.1526)

Re: scanning of my files

Sorry...still confusing...


Swayam wrote:
Actually what exactly happened was, I have inserted a memory card in my phone to save some files in the internal memory.... And when I pulled it out, I was unable to acess my images, songs and other files...... 

Since you stored those files to "internal memory" (which I take to mean "Device Memory"), you naturally will still be able to access them on the device since they were not saved to the Media Card. So it's existence (the media card), for this situation, is irrelevant.


Swayam wrote:
However when I connect my mobile with my lappy it shows the used space but there also doesn't show any file........ 

Via what method, please? Mass Storage Mode? The Desktop Software? Something else?


Swayam wrote:
I think it can be a virus attack..... 

Very doubtful...if so, it'll be the first of it's kind.

Good luck and let us know!

 


Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code