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BlackBerry® Torch™

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brendy92
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brendy92
Posts: 2
Registered: ‎11-12-2012
My Carrier: rogers

screen

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‎11-12-2012 06:46 PM

hi

my screen wont work unless its slided out and i use the key board any ideas why this would happen and i did drop it 

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Elite I
Elite I
BillJ
Posts: 6,579
Registered: ‎01-05-2009
My Carrier: Rogers

Re: screen

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‎11-12-2012 06:53 PM

Dropping it won't correct the problem.  :smileysad:

 

Oh.....you dropped it and maybe that caused the problem?  OK, gotcha.  :smileywink:

 

Start with a battery pull.  Remove your battery while your phone is powered on then replace it.

 

 

Let us know if that helps you.  :smileyhappy:

- If my response has helped you, please click "Options" beside my post and mark it as solved. Clicking the "thumbs up" icon near the bottom of my response would also be appreciated.
My Z10 was furnished by BlackBerry but all opinions are my own.


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brendy92
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brendy92
Posts: 2
Registered: ‎11-12-2012
My Carrier: rogers

Re: screen

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‎11-12-2012 06:59 PM

just tried pulling the battery and it didnt change anything got any more ideas if not i can still use the phone its just a pain having to slide it open the do anything

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