05-15-2013 11:57 AM
see I deleted some service books (pretty stupid thing to do) and I followed what to do to resend them according to KB02830 but unfortunately i faced problems in all the methods
- in the first method, i couldn't open the email accounts cuz I get the error message: Your device had a problem connecting to the server
- in the second method, I logged in to the Blackberry Internet Service website using my blackberry ID and it didnt work and I have no idea which e-mail am i supposed to be using
05-15-2013 03:25 PM
Welcome to Support Forums
Please try this in the same sequence :
1- Register your Handheld .
2- Resend your Service Book
3- Then perform a battery pull restart like this while the device is powered On remove your battery wait for a min. then reinsert it back
If still you're unable to recieve those then you can Call your Carrier , they can push those service book to your BlackBerry .