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BlackBerry® Torch™

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kevin608
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kevin608
Posts: 1
Registered: 02-09-2012
My Carrier: sasktel

slide screen up and creen goes black. torch9800

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02-09-2012 09:41 AM

 As soon as i slide the screen up to type on keypad the screen goes black,when i close it it turns back on. Not sure what to do...

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Guru II
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knottyrope
Posts: 22,216
Registered: 06-25-2008
My Carrier:

I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: slide screen up and creen goes black. torch9800

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02-09-2012 10:47 AM

Try a Battery pull please, with the BlackBerry device powered ON, remove the battery 15 seconds and then reinsert the battery to reboot device. This will clear all cache like rebooting a PC. Then try again and see if your problem persists.

What OS are you on? On your device, type in a new message MYVER and a space after to see and report back please.

Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
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