Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Torch™

Reply
New Contributor
fperns
Posts: 8
Registered: ‎02-02-2012
My Device: torch 9850

sprint torch 9850 for use on tmobile network (US)

Torch 9850 gsm/cdma device is unlocked. Can be used for calling and messaging but no bbm, no browser, and no mms. Can someone help?
Guru III
knottyrope
Posts: 30,779
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook, BlackBerry Wireless Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: sprint torch 9850 for use on tmobile network (US)

Turn off EVX1 service so it will use GSM only under connections.

 

Do you have a BlackBerry dataplan?

 




Click here to Backup the data on your BlackBerry Device! It's important, and FREE!


Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals

BESAdmin's, please make a signature with your BES environment info.


SIM Free BlackBerry Unlocking FAQ
Follow me on Twitter @knottyrope


Want to thank me? Buy my KnottyRope App here


BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V


New Contributor
fperns
Posts: 8
Registered: ‎02-02-2012
My Device: torch 9850

Re: sprint torch 9850 for use on tmobile network (US)

Yes I have unlimited bb data plan. In the "manage connections" I have set it so I can get EDGE unfortunately I'm only getting edge.( Is that how to turn off EVX1 service?) HRT does not populate so I cannot register.
New Contributor
fperns
Posts: 8
Registered: ‎02-02-2012
My Device: torch 9850

Re: sprint torch 9850 for use on tmobile network (US)

Pardon me, I clicked on the accept as solution button.....unintentionally.
Guru III
knottyrope
Posts: 30,779
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook, BlackBerry Wireless Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: sprint torch 9850 for use on tmobile network (US)

you will only get edge on it. 3G on t mobile uses diff frequency than that of AT&T/europe that sprint uses.

 

once on EDGE only, do a HRT

 

 

 




Click here to Backup the data on your BlackBerry Device! It's important, and FREE!


Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals

BESAdmin's, please make a signature with your BES environment info.


SIM Free BlackBerry Unlocking FAQ
Follow me on Twitter @knottyrope


Want to thank me? Buy my KnottyRope App here


BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V


Guru III
knottyrope
Posts: 30,779
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook, BlackBerry Wireless Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: sprint torch 9850 for use on tmobile network (US)

did you unlock your phone yet?

 




Click here to Backup the data on your BlackBerry Device! It's important, and FREE!


Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals

BESAdmin's, please make a signature with your BES environment info.


SIM Free BlackBerry Unlocking FAQ
Follow me on Twitter @knottyrope


Want to thank me? Buy my KnottyRope App here


BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V


Guru III
knottyrope
Posts: 30,779
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook, BlackBerry Wireless Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: sprint torch 9850 for use on tmobile network (US)

you might need service books too

http://www.blackberryforums.com/general-9500-series-discussion-storm/180267-unlocked-storm-t-t-mobil...

 




Click here to Backup the data on your BlackBerry Device! It's important, and FREE!


Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals

BESAdmin's, please make a signature with your BES environment info.


SIM Free BlackBerry Unlocking FAQ
Follow me on Twitter @knottyrope


Want to thank me? Buy my KnottyRope App here


BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V


New Contributor
fperns
Posts: 8
Registered: ‎02-02-2012
My Device: torch 9850

Re: sprint torch 9850 for use on tmobile network (US)

yes, it is unlocked. checked by doing MEPD and all entries says "disabled". 

 

I cannot get EDGE therefore no HRT entries right? 

Guru III
knottyrope
Posts: 30,779
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook, BlackBerry Wireless Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: sprint torch 9850 for use on tmobile network (US)

if only getting edge, then maybe you need the service books I posted a link on.

 




Click here to Backup the data on your BlackBerry Device! It's important, and FREE!


Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals

BESAdmin's, please make a signature with your BES environment info.


SIM Free BlackBerry Unlocking FAQ
Follow me on Twitter @knottyrope


Want to thank me? Buy my KnottyRope App here


BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V


New Contributor
fperns
Posts: 8
Registered: ‎02-02-2012
My Device: torch 9850

Re: sprint torch 9850 for use on tmobile network (US)

Have tried sending service book. Cud use mms and browser but no bbm.