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BlackBerry® Torch™

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Regular Contributor
leahno1auntie
Posts: 99
Registered: ‎08-14-2011
My Device: blackberry torch 9800

the light (flashlight app)

i recently downloaded the light (flashlight) app from app world but noticed after i installed it my phone would unlock its self about 10 seconds after i lock it 

any ideas on how to resolve this issue ???

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Guru I
Xandrex
Posts: 18,403
Registered: ‎07-29-2008
My Device: Z30, Playbook, 9320BES
My Carrier: B&You _ SFR

Re: the light (flashlight app)

Hello,

 

I don't think this issue is related to that flashlight app.

 

I think you can try two things : the soft reboot, and if it does not work, the hard reboot. Don't worry, you can't lose data with these two reboots.

Soft reboot :
1) Hit the three following keys at the same time :
- Alt
- Right Shift
- Delete
2) wait 2 minutes for the Blackberry to wake up.


Hard reboot :
1) your Blackberry device is on
2) remove the battery and wait for a minute
3) Put the battery back
4) wait 5 minutes for the device to wake up.


Please tell us if it works for you.




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