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BlackBerry® Torch™

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New Contributor
Posts: 5
Registered: ‎04-10-2013
My Device: torch 3
My Carrier: digicel

torch 3 will not go in images

every thime i go in images my phone kep sticking and restarting then wen it restart it keep saying media errors if to built in media repair and i repair it still restarting  and also cant  change my bbm photos or very nun of my images  i i do so it is stick and restart

Elite II
Posts: 7,973
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: torch 3 will not go in images

Hello maciller

 

 

Can you share the complete error message you're getting while accessing those images ?

 

Meanwhile If possible to a backup of your media card and then format that card. For instructions, see KB10527

 

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New Contributor
Posts: 5
Registered: ‎04-10-2013
My Device: torch 3
My Carrier: digicel

Re: torch 3 will not go in images

It jus freezing and restarting wen go in images and the massage saying built in media error would u like to repair and I repair it but still ain't still freezing and blanking out
Elite II
Posts: 7,973
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: torch 3 will not go in images

 

Thanks for this info !

 

So can you try this Knowledge Base :

 

KB26025 “Built in media storage not accessible due to detected errors. Would you like to repair?" is displayed on the BlackBerry smartphone 

 

Try it and let us know . 

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Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.