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BlackBerry® Torch™

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Contributor
Posts: 12
Registered: ‎09-26-2011
My Device: torch 9800
My Carrier: telus

torch home keys not lighting up

i've had a torch 9800 since last Christmas, and it's been working fine (with the occasional battery pull, of course). but now i have a strange problem. in the last couple weeks, i've noticed that the back arrow and the red key to the right of the trackpad no longer have a light showing behind them. (nor does the trackpad, but i don't remember if it ever did light up) it's not really a problem, as they still work, but it looks really weird!

i have tried a battery pull many times, to no avail. and i also tried installing a brand new os, but likewise had no success with that method. in any case, it is now running the newest os possible (6.0 bundle 1907, v6.0.0.448). it's also running 3G, if that matters.

help!

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Guru I
Posts: 19,007
Registered: ‎07-29-2008
My Device: Passport, Playbook, 9320BES
My Carrier: Bouygues _ SFR

Re: torch home keys not lighting up

the trackpad of the 9800 does not lighten.
for the other keys, did you solve your issue?



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