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BlackBerry® Torch™

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tris001
Posts: 1
Registered: ‎05-13-2013
My Device: torch 9800

trackball disabled

All,

 

I have a torch 9800, and since few days my trackball is disabled. How can I change this ?

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Retired
FrankieS
Posts: 2,795
Registered: ‎05-10-2010
My Device: BlackBerry Z10 smartphone

Re: trackball disabled

Hi Hi tris001,

 

Welcome to the support community!

Is this happening in certain applications only? Does removing and reinserting your battery help? This KB article offers some steps to try to resolve this issue. "Trackpad, trackball, or keyboard not working on a BlackBerry smartphone" KB29640

 

Let me know if that helps.


-FS


 


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