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BlackBerry® Torch™

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New Contributor
Posts: 4
Registered: ‎10-23-2009
My Device: Not Specified

unable to synch contacts

using blackberry torch 9810 with OS 7 amd Win 7.

I get an error " error opening data store accessor object" when trying to synch contacts. I have checked the download location is c users (username) contacts.I do not have Outlook on Win 7 as it is only starter. i have Morzilla Thunderbird for email. I should be able to save to somewhere. please help.

 

Retired
Posts: 2,283
Registered: ‎09-09-2010
My Device: BlackBerry Z10 Smartphone

Re: unable to synch contacts

Hey Nobelview,

 

Please have a look at the following article the covers when syncing Contacts to Windows® Contacts in BlackBerry® Desktop Software for Windows® an error is displayed "Error opening data store accessor object"

http://btsc.webapps.blackberry.com/btsc/KB32234

 

Thanks.

-HB

 

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