hi everyone I have a problem with my torch 9800 when I connect to WiFi and want to enter in to a website in the browser it doesn't let me and have this message The data service not operational. so please if anyone who can help me out and Also I can't use either whatsapp and facebook with Wifi why? Do I need an upgrade or something like that? Thank You
You need BIS (BlackBerry Internet Service) on your account to access certain features. Your phone doesn't actually route data through BIS when you're on Wi-Fi but it requires BIS to receive the required service books for Wi-Fi access. Without BIS, using the Opera Mini browser is about your only option.
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