Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Torch™

Reply
Contributor
jeffkamisan
Posts: 27
Registered: ‎11-17-2012
My Device: touch 9800
My Carrier: touch

wifi problem

I have BB 9800..its problem my wifi..wifi still connect but I cannot access internet exp:FB,world app and all with access internet..after I reboot my phone,all problem back ok..but after 1 hour problem still come back..please help me..I don't reboot always..
Please use plain text.
Hall of Famer II
sdgardne
Posts: 48,285
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (10.2.2.1531), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: wifi problem

Hello,

Does it behave this way on ALL WiFi networks? Or have you only tried just one? It may be something about the WiFi network dropping your BB connection after some activity time...odd, but not unheard of. Please try other WiFi networks using the exact same sequences to see if the problem continues. If it does not, then it is that one WiFi network that is your problem...and you must seek help from that WiFi system administrator.

Good luck and let us know!

Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.