My torch also started doing this about 2days ago. After 49 seconds it disconnects. I get a box that says something like "the network was disconnected please try again". Its frustrating. I've rebooted, tried updating. Nothing worked.
Same here, called att and they said everything seems ok, went to bb desktop and reinstalled and checked for updates, updated youtube,still does it. There does'nt appear to be anybody you can talk to even at rim