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Contributor
jonfw2
Posts: 11
Registered: 11-02-2009
0

Re: New message icon won't dissappear

I can refine my problem a bit- it's only happening with incoming, ignored or non-answered phone calls.  With every other incoming message, I can erase them, and they reflect as erased in the envelope icon.  With those phone calls, though, I can't make the thing disappear.  I've checked all my folders and they're all empty.

Elite III
JSanders
Posts: 16,670
Registered: 04-01-2008
My Device: 9xx0 AT&T
0

Re: New message icon won't dissappear

Are you logging missed calls to the messages folder?

 

If so, turn that off and see what happens.

 

Press the green dial key to enter your Call Log > Menu key > Options > Call Logging and set that to none, and save.


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Contributor
jonfw2
Posts: 11
Registered: 11-02-2009
0

Re: New message icon won't dissappear

Okay...partial success.  That made the message icon go away, but the phone icon is still there saying I have 1 unchecked phone call.  And just a guess, but if I call my own phone, hit ignore, then erase that call from the log, it will show 2 unchecked phone calls.


Sorry to keep bugging you with this nonsense.

Elite III
JSanders
Posts: 16,670
Registered: 04-01-2008
My Device: 9xx0 AT&T
0

Re: New message icon won't dissappear

Sol, open your Call Log and see what you have there.


1. If someone assists you with an issue, please thank them by clicking white star in the black box to the left of the post.
2. If your issue has been solved, please resolve it by marking the post "Solution?" which solved it for you!

See Horizon Wireless Onlinefor BB unlocks, parts and accessories