02-27-2013 07:58 AM
Hi! I am having trouble registering my Blackberry. I get the email from the HRT, but when I go into Email Settings to update my email, I get the error message saying that my BB is NOT registered. I have a phone that was initially provided by Verizon in the US. It is unlocked and now I use it in France with Free. It was working fine up until I updated my gmail password and now I can't get it working. All other phone functions are working.
here is the results of a diagnostic test:
Radio Data Activation: No
Signal level: -85 dBm
Radio Access: EDGE
Network: Orange F
IP Address: 0.0.0.0
ICMP Ping Echo: Abort
BB Registration: Abort
Connected to BB: Abort
BB PIN-PIN: Abort
Server name: BISE07C17S09
Email address: (the correct email address)
Connected to email address: Abort