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BlackBerry® Tour™

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voltio
Posts: 1
Registered: ‎03-12-2011
My Device: Tour 9630

9630 crash phone

Hello friends of the BlackBerry forum, I'm new at this and need your help. I have the model 9630, I sailed and downloading images is blocking, then remove the battery and try again and never charge, then remove the battery back and try again, and since then a red light appears and then goes down, and makes 5 times flash rapidly.
I tried to reinstall the operating system does not work. anything else guys? ...

I await your answers, thank you very much.

Retired
SmoothRider
Posts: 2,649
Registered: ‎04-01-2008
My Device: 9500, 8110, 8700, 8220, 9100, 9800, 9810, Z10

Re: 9630 crash phone

Hey voltio,

 

Welcome to the forums.

 

Try doing a backup of your device and perform a reset to factory as shown here: http://bbry.lv/a0QXmX

-SR

 

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