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BlackBerry® Tour™

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danielr
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danielr
Posts: 2
Registered: ‎09-23-2012
My Carrier: Verizon

BB tour 9630

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‎09-23-2012 10:32 PM

Hello,

            I have a BB tour 9630 and I can't get the sync to work from my outlook with BB directly connected to the my BB desktop manager software version is 5.0 Bundle 1600 can anyone tell me how to resolve this issue?

 

Thanks

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Elite I
Elite I
Krypto
Posts: 6,645
Registered: ‎01-14-2009
My Carrier: Telus

Re: BB tour 9630

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‎09-23-2012 10:35 PM

Try upgrading to the most recent version of the BlackBerry Desktop Software here:

http://blackberry.com/desktop

The updated software should help.

If you want to thank someone for their comment, do so by clicking the Thumbs Up icon.

If your issue is resolved, don't forget to click the Solution button on the resolution!

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danielr
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danielr
Posts: 2
Registered: ‎09-23-2012
My Carrier: Verizon

Re: BB tour 9630

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‎10-01-2012 07:41 PM

I did the upgrade and still is not sync when it plugged into my computer. Any ideas why this is happen? I have tried restoring the defaults and nothing.

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