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BlackBerry® Tour™

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Visitor
Posts: 1
Registered: ‎10-04-2012
My Device: 9630 Tour
My Carrier: MTN

BIS drops when on 3G but stays connected on 2G

I have a bb9630 tour, verizon wireless, im situated in South Africa.

My BIS keeps dropping when my phone is on 3G but stays connected when its on 2G.

Why would this be?

Is there a setting of some sort to keep my 3G connected?

Thanks.

Super Contributor
Posts: 298
Registered: ‎06-10-2012
My Device: Curve 9360
My Carrier: MTN - SOUTH AFRICA

Re: BIS drops when on 3G but stays connected on 2G

Hello and welcome

Its possible that since it verizon model its 3G settings on the hardware are incompatible with the networks 3G bandwith here.

I'd contact your network provider for solutions.