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BlackBerry® Tour™

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New Contributor
susiecube
Posts: 2
Registered: ‎06-30-2011
My Device: Tour
Accepted Solution

BlackBerry Protect: problems installing

I tried to install BB Protect and I get a message that my phone is not supported. On the BB page, my tour is listed as one of the supported phones??? Any advice would be appreciated

Guru I
Bifocals
Posts: 16,194
Registered: ‎07-23-2008
My Device: Torch 9850/ Playbook
My Carrier: VerizonWireless

Re: BlackBerry Protect: problems installing

Hi and welcome to the forums!

 

I would suggest this page:  BlackBerry Protect support page

How did you try and install the app?

Thanks,

 

Bifocals

Click Accept as Solution for posts that have solved your issue(s)!
Be sure to click Like! for those who have helped you.

Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

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New Contributor
susiecube
Posts: 2
Registered: ‎06-30-2011
My Device: Tour

Re: BlackBerry Protect: problems installing

I was trying to install from My World on line.  I have now successfuuly installed from app world on my tour. Thanks!   

Guru I
Bifocals
Posts: 16,194
Registered: ‎07-23-2008
My Device: Torch 9850/ Playbook
My Carrier: VerizonWireless

Re: BlackBerry Protect: problems installing

Cool!
I'm glad you have it fixed

Thanks for resolving  the thread so others can find your answer faster.

 



Bifocals

Click Accept as Solution for posts that have solved your issue(s)!
Be sure to click Like! for those who have helped you.

Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

Follow Bifocals on Twitter