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BlackBerry® Tour™

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New Contributor
Posts: 2
Registered: ‎11-05-2012
My Device: BlackBerry 9630

BlackBerry Tour Software Version 7.1

I just purchased a new laptop with Windows 7 Pro, loaded my original software disk for my BlackBerry Tour 9630, then upgraded with the new 7.1 software. When I try to syn my BlackBerry with the laptop it syns 1/2 of the data and an error message comes up and the rest of the data won't sync. Does anyone have a suggestion as to how to solve this problem. I even downloaded the upgrade again but the same thing happens. Is there another version that I should download?

Regular Contributor
Posts: 87
Registered: ‎04-02-2012
My Device: Bold 9800

Re: BlackBerry Tour Software Version 7.1

what is the exact error message you are getting?
Regards,

Nick

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New Contributor
Posts: 2
Registered: ‎11-05-2012
My Device: BlackBerry 9630

Re: BlackBerry Tour Software Version 7.1

Sync Error CRTranRec:::GetLinkedRecordid:invalidrecord id