09-15-2009 07:12 AM
I just recently received a blackberry tour on Wednesday of last week (Sept 9) and from ever since I have not been able to connect to the internet because my xev are all lower case and I was informed that they should be upper case for it to work. I tried contacting my service provider on numerous occasions and they were not able to help me out even though they said everything seemed fine on their end. I even went to a sprint store in my area of Greensboro, NC and I got a new one on Sept 14 and still experienced the same problem. They even made sure to check my plan and they said it was fine for the blackberry. So now I have to turn you guys and plead for you to help me. I have tried hard as well a soft reset. Registering host routing table, provisioning the phone and so on and so forth on numerous occasions but nothing worked. So please, show me a way to go and let me know as soon as you can.
09-15-2009 02:15 PM
Lower case 1xev means data data services are off. Uppercase 1XEV means data services are on.
Is Data Services set to On?
Manage Connections icon >> Mobile Network Options >> Data Services
Setup >> Options >> Mobile Network >> Data Services
09-15-2009 04:15 PM
09-15-2009 04:36 PM