Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Tour™

Reply
New Contributor
leeannmargaret20
Posts: 4
Registered: ‎10-09-2012
My Device: blackberry 9630 tour
Accepted Solution

Blackberry not opening stack at loading

hi i have this blackberry 9630 tour im charging it and then when i saw it its not charging anymore and then i restart it and its loading and its stay there i cannot use it anymore its stay loading i try not to put the Battery for one whole day and when i put it back it still loading and when you wait for it the blackbery will restart and loading again please help me

Retired
ViciousFerret
Posts: 4,285
Registered: ‎07-26-2010
My Device: Q10/Q5/Z10/9930/9860/9310

Re: Blackberry not opening stack at loading

Hey leeannmargaret20,

 

Welcome to the BlackBerry Support Community Forums.

 

Thanks for the question.

 

I suggest following the steps in this KB article to bring the BlackBerry® Tour™ smartphone back to life: www.blackberry.com/btsc/KB10144

 

Let me know if you have any more questions.

 

Cheers.


-ViciousFerret


 


Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp


Be sure to click Like! for those who have helped you.

Click  Accept as Solution for posts that have solved your issue(s)!



New Contributor
leeannmargaret20
Posts: 4
Registered: ‎10-09-2012
My Device: blackberry 9630 tour

Re: Blackberry not opening stack at loading

I have another problem my blackberry phone keeps on blinking I mean the screen it self please help me i don't know what to do.....

New Contributor
leeannmargaret20
Posts: 4
Registered: ‎10-09-2012
My Device: blackberry 9630 tour

Re: Blackberry not opening stack at loading

please need a reply