11-30-2009 03:39 PM
I did a fresh install of Windows 7 64-bit on my Dell Latitude D620 laptop. I would like to use VZAM via Bluetooth (connected to my Tour). When I go through the Windows Bluetooth pairing process, it does pair. However, it only recognizes the Tour as a generic "phone" device. (Manufacturer, Model, Model Number, and Description all list as "unavailable". Furthermore, no "Bluetooth Services" are listed as options.) Accordingly, VZAM doesn't recognize the Tour as a connection option (via Bluetooth).
Any suggestions on how to get Windows 7 64-bit Bluetooth to recognize my Tour as a Tour (with all the appropriate Bluetooth services), so I can use it via VZAM?
Thanks in advance!
08-13-2010 03:52 PM
I am also having a problem pairing my Tour with Windows 7 64 bit.
I just installed Blackberry Desktop 6 which claims to fix this problem but no luck.(I had the problem when I was running Desktop 5 also).
I have a Toshiba Tecra laptop. The laptop and phone recognize each other and are paired, but when I go to Blackberry Device Manager or BB Desktop, the option to select bluetooth is grayed out.
08-25-2010 08:57 PM
I have Windows 7 (32bit) and Desktop 6. I have the same problem. I can get some connection going between the computer and the phone (9700) but when I go to Blackberry Desktop, the bluetooth tab is greyed out.