10-25-2012 05:26 AM
I seem to have picked up a bug that's really annoying. I updated my OS a while ago and ever since the camera flash has stopped working. I've re-installed the OS again and it still hasn't started working again. It just seems dead. I've checked the settings in the camera options and set the camera flash to always on but to no avail. Help!!
10-25-2012 06:16 AM
HI and welcome to the forums!
Use the device self test on your camera and flash.
At the home screen click>options>device>device and status.
There isn't a data entry field but type the word test test on the status screen.
The diagnostic prompt will appear.
KB16037 Using the Self Test application on the BlackBerry smartphone
10-25-2012 07:51 AM
I ran the Self Test and the camera came on but the flash didn't. There's no prompt that specifically tests the flash. So technically the results are inconclusive. Is there any other way to get the flash to start working?
10-25-2012 08:12 AM
I ran the self test as well.
My flash worked I have the flash option set to on I don't use auto or off.
I wonder if your flash option setting is why the test didn't work? Does the flash option work correctly on the Video Camera?