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BlackBerry® Tour™

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chilkootcindy
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chilkootcindy
Posts: 5
Registered: 02-19-2012
My Carrier: du

Can't change the phone number that appears on the front screen

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02-19-2012 11:44 AM

My phone used to belong to my mom and I had it unlocked so I could use it overseas.  However, her phone number still shows up on the front screen even though I've had 2 different sim cards in it, each with their own number.  How do I change it to my current number?

 

Cindy

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hmthepirate
Posts: 1,948
Registered: 07-26-2010
My Carrier: Bell

Re: Can't change the phone number that appears on the front screen

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02-23-2012 12:49 PM

Hello chilkootcindy and welcome to the BlackBerry® Support Community Forums.

 

Sorry to hear you are having an issue with your phone number display on your BlackBerry® Tour™ 9630 smartphone.

 

When your mother used this BlackBerry did she use a SIM card or not?

 

This article KB01889 "My Number - Unknown" appears instead of the user's number on the BlackBerry smartphone" will show you possible causes the incorrect phone number doesn't appear on the BlackBerry.

 

Hope this helps!

-HMthePirate

 

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