Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Tour™

Reply
Contributor
Posts: 13
Registered: ‎07-12-2009
My Device: Not Specified

Deleting A File I Got Through BlackBerry Messenger...

When I download a file (usually a naked pic of someone) off of BBM I can't delete it out of my phone...

It tells me it's Read Only and if I'm sure I want to delete... I've said Yes a million times and the files won't delete! 

I really don't need all this in my phone, lol! How do I get this out of it? I've deleted everything off my media card, no luck still in the device...

Restarted and everything... So... What should I do?  

Guru I
Posts: 16,194
Registered: ‎07-23-2008
My Device: Torch 9850/ Playbook
My Carrier: VerizonWireless

Re: Deleting A File I Got Through BlackBerry Messenger...

[ Edited ]

Hi,

 

Delete old items

The BlackBerry smartphone user can delete old and unused items and also adjust settings so that the BlackBerry smartphone deletes old items as part of its regular routine maintenance.

 

  • Delete Multimedia Messaging Service (MMS) messages that are no longer needed. Because MMS messages can contain large media files and cannot be stored on a media card, MMS messages can use a lot of flash memory. If you do not want to delete the media files in an MMS message, open the MMS message and save the media files on the media card before you delete the MMS message.
  • Change the Keep Messages setting on the BlackBerry smartphone to reduce the number of old messages using flash memory.

    To change the Keep Messages setting, complete the following steps.

    1. On the Home screen, open Messages.
    2. Display the menu and select Options.
    3. Select General Options.
    4. Set the Keep Messages field to either 15 Days or 30 Days.
  • Change the Keep Appointments setting to reduce the number of old calendar events using flash memory.

 

I think this maybe the reason.

Thanks,

 

Bifocals

Message Edited by Bifocals on 07-22-2009 06:53 PM
Click Accept as Solution for posts that have solved your issue(s)!
Be sure to click Like! for those who have helped you.

Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

Follow Bifocals on Twitter