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Rarebooks
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Rarebooks
Posts: 2
Registered: ‎07-22-2009
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Desktop Redirector Stuck in "Verifying forwarding address"

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‎07-22-2009 10:00 PM

We have a number of BlackBerrys using the Redirector and Desktop 4.7, and with our first Tour using the Redirector and Desktop 5.0 software, the Redirector stays in a non-operational "Verifying forwarding address" mode.  This has not happened with the Curves and one Bold which installed fine and are operating using the Redirector without problems. 

 

Any suggestions would be appreciated!

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Rarebooks
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Rarebooks
Posts: 2
Registered: ‎07-22-2009

Re: Desktop Redirector Stuck in "Verifying forwarding address"

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‎07-23-2009 04:18 PM

Problem solved.  A weak 1x signal and no wi-fi capability made forwarding address verification impossible.  We placed the 9630 inside a car a block away - where the 1x signal was 4 bars - and the Redirector verified the forwarding address.  I sure hope Telus is able to upgrade their network here -- slow, weak, and full of dead spots!
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