01-03-2012 12:02 PM
I am trying to add a new email account but my device is saying that my user name and password are not working.
Solved! Go to Solution.
01-03-2012 01:35 PM
Can you login OK from the emails website? (gmail, yahoo, etc) Don't forget, you have to use the alt key if your password has a number in it! What email service are you trying to use?
01-03-2012 01:54 PM
I can login just fine with my email's site. I am just trying to add my gmail acct to my BB and when I go to email setup it is not taking my BIS user name and password.
01-03-2012 02:05 PM
Gotcha!
Try this:
from your phone, go to: mobile.blackberry.com
On that page, Scroll to Communicate, click on Email, Click on Integrate now under gmail and follow the prompts.
01-03-2012 02:29 PM
Worked like a charm. Thanks!!!!!