BlackBerry® Tour™

[sudirp]

When I try to find my location, I get a message saying cannot connect to Google GPS temporarily.  It takes 5-15 minutues before it does finally connect.  Anybody have a solution for this

[Esperoni]

The best place to get your location would ideally be outside and not moving for a few seconds. If you are indoors it can take a long time for your GPS to get a fix.

You can also check your Options to see if you location set to on.

[sudirp]

Location is on . This problem starte a few months ago. Before I was not having a probelm

[JSanders Resident Expert]

GPS, not GSM, correct?

What application are you using to get your GPS location?

[sudirp]

Yes GPS not GSM.  Using google GPS -Maps

[JSanders Resident Expert · Accepted solution]

On all model BlackBerrys, first make certain that you in an area of good signal coverage AND outside with a clear view of the sky in an open area of no tall buildings.

On your CDMA xx30 or xx50 model BlackBerry, do this:
Go to the Options icon > Status
From the Status screen, on the keyboard type "test" (without the quote marks!).
You will see a Device Self Test Screen. Click the Menu Key and choose Start. You will a list of tests. The bottom test should be GPS, check it and click Menu > Run. Be sure GPS location is turned on. Go outside with no obstructions or tall buildings around or above you. click the trackball and click start fixing. is should do a test. let it do its thing and it should tell you a location coordinates.

[sudirp]

Thank you for your reply.  I think it helped. 

when I first got the BB Tour, when you clicked on Google maps it woudl give you a location within a 1000 meters etc very quickly even in a moving vehicle.  Now if the vehicle is moving the GPS takes about 10 minutes to lock on unless you have locked it while you are stationary.    Inside a building it will not pick up your location at all, it used to be able to do that before. 

If you can shed any light on this I would appreciate.  Thanks

[JSanders Resident Expert · Accepted solution]

The "1000 meters" thing was locating your by your cell phone tower location. Not accurate at all.

With your GPS being slow, like I said, do a refresh on the GPS, be in an outdoors location, not in your car.