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New Contributor
Posts: 2
Registered: ‎05-14-2013
My Device: curve 9360
My Carrier: Giffgaff

I deleted my bbm icon!

I deleted my blackberry icon, but now I want it back, it says on blackberry world that its installed, what shall I do? Please help!
New Developer
Posts: 11
Registered: ‎05-12-2013
My Device: BlackBerry(R) Curve 9300
My Carrier: GiffGaff

Re: I deleted my bbm icon!

Hi There, You Have Two Options for This:

 

1) Check if the BBM Icon is "Hidden" From View to do this please do the following:

 

* Navigate to your Home Screen

* Press Your BlackBerry Button

*Check the option for "Show All"

 

Your BBM Icon Should Appear  in a greyed out style if it does then do the following to re-instate it:

 

*Navigate Over the BBM Icon

* Press Your BlackBerry Button

* Uncheck "Hide" Option

 

If it does not appear greyed out then you can follow this:

 

* Navigate to "BlackBerry World" (OS <5 "BlackBerry App World")

* Go into "My World"

* Uninstall BBM

* Wait for the uninstallation to complete

* re-install the application

(NOTE: Please save your BBM Data on an external source or your contacts MAY be lost)

 

Hope This Helps Smiley Happy

// Regards

ConnerT
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BlackBerry Developer and Enthusiast
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New Contributor
Posts: 2
Registered: ‎05-14-2013
My Device: curve 9360
My Carrier: Giffgaff

Re: I deleted my bbm icon!

Hi, both the steps don't work! Is there any other way?