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BlackBerry® Tour™

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New Contributor
pgezzy
Posts: 5
Registered: ‎11-17-2011
My Carrier: Verizon

Icon in the top right corner

Hi All,

 

I am looking for some help, I have a Blackberry Tour and there is an Icon on the Top Right corner two lines under the service bar. It looks like a bullseye, like the blackberry maps but without the red arrow in the middle. Also, i do not know if this is making my battery drain fast but it does not even last 6 hours in full charge and is making my phone go very slow and think a lot.

 

Thank  you for your help.

 

P

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Hall of Famer II
sdgardne
Posts: 39,752
Registered: ‎11-28-2008
My Carrier: TMobile

Re: Icon in the top right corner

Hi and Welcome to the Community!

 

It sounds like the GPS icon...but, to be sure, Is it one of these?

 

BBIcons.jpg

 

 


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New Contributor
pgezzy
Posts: 5
Registered: ‎11-17-2011
My Carrier: Verizon

Re: Icon in the top right corner

I checked all this icons, the one I have is not in the list. Thank you though.

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Hall of Famer II
sdgardne
Posts: 39,752
Registered: ‎11-28-2008
My Carrier: TMobile

Re: Icon in the top right corner

Really? I thought for sure it would be the "GPS is turned on" icon in that list...perhaps not with the ))) on the right side of the icon, but still...the "bulls eye" description you gave sounded like that to me.

OK then I'm stumped. Please grab an image of your screen, redact any personal information, and post that here so that we can see what you are talking about.

Thanks!

Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please note that I am NOT a BlackBerry employee...these forums are a user-to-user community, not a formal support channel. Please treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels (Beta)
BSCF General Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
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New Contributor
pgezzy
Posts: 5
Registered: ‎11-17-2011
My Carrier: Verizon

Re: Icon in the top right corner

How do i turn the GPS off?

 

Thank you for your help

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Hall of Famer II
sdgardne
Posts: 39,752
Registered: ‎11-28-2008
My Carrier: TMobile

Re: Icon in the top right corner

Ummm...so are you confirming that is indeed the icon? Does it have the ))) or not?

 

I don't know on your specific BB model nor your OS level (which you didn't say), but on mine, it's here:

  • Homescreen > Options > Advanced Options > GPS

and it contains three settings...configure those as per your desires.

 

Good luck!


Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please note that I am NOT a BlackBerry employee...these forums are a user-to-user community, not a formal support channel. Please treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels (Beta)
BSCF General Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.
New Contributor
pgezzy
Posts: 5
Registered: ‎11-17-2011
My Carrier: Verizon

Re: Icon in the top right corner

I just tried turning the GPS off and the Icon is still there. Do You have any other suggestions on what it could be

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Hall of Famer II
sdgardne
Posts: 39,752
Registered: ‎11-28-2008
My Carrier: TMobile

Re: Icon in the top right corner

Hmmm...from that and from what I know of 3 separate settings, I've no idea what you may have done. For instance, on mine, there is no "off" setting for the GPS per se...

 

And, even when I do set mine to what I consider the closest to "off" (as follows):

  • GPS Data Source: Device GPS
  • GPS Services: E911 Only
  • Location Aiding: Disabled

I still have the bulls eye, but no longer the )))

 

So, with that, I can't tell what you've actually done...I would say that there is no way to get rid of the actual bulls eye...it's there to tell you that you have a GPS on your BB, available for your use.

 

Good luck!


Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please note that I am NOT a BlackBerry employee...these forums are a user-to-user community, not a formal support channel. Please treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels (Beta)
BSCF General Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.
New Contributor
pgezzy
Posts: 5
Registered: ‎11-17-2011
My Carrier: Verizon

Re: Icon in the top right corner

I really appreciate your help. 

 

I have the same settings as you do. I do not have the ))), but I still have the bulls eye. I am just wondering if it is the reason why the battery is draining so quickly, a full charge lasts me 3 hours.

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Hall of Famer II
sdgardne
Posts: 39,752
Registered: ‎11-28-2008
My Carrier: TMobile

Re: Icon in the top right corner

Unless some app is constantly accessing the GPS, then I would not suspect that to be the culprit of your issue. I suggest you check what running apps you have -- hold the menu button (the one with the BB logo) and see what is running. Anything beyond Phone, Messages, BBM (if you have it installed), Homescreen, and Browser is potentially using resources as it is running in the background (you cannot shut down those that I listed).

Good luck!

Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please note that I am NOT a BlackBerry employee...these forums are a user-to-user community, not a formal support channel. Please treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels (Beta)
BSCF General Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.