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BlackBerry® Tour™

New Contributor
Posts: 2
Registered: ‎01-01-2012
My Device: Blackberry Tour 9630

Lost Data... please help

i have accidently formatted my media card and have now lost all my pictures, videos and music etc..

is there any way of recovering this data as it is very important to me.. any ideas would be appriciated :smileyhappy:

Posts: 87,246
Likes: 23,326
Solutions: 6,027
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Lost Data... please help

Have you ever backed up your device to your PC, and included in that backup file your media files?


If not, you need to remove the Media Card from your BlackBerry IMMEDIATELY.

Get an adapter so that you can read or view the media from your PC.

Search google for a free PC software called Zero Assumption Recovery, download and install it to your PC.

Use the ZAR to UNdelete, if possible, your files on your media card.

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New Contributor
Posts: 2
Registered: ‎01-01-2012
My Device: Blackberry Tour 9630

Re: Lost Data... please help

didn't seem to work, do not understand how to use the programme