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BlackBerry® Tour™

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New Member
Posts: 1
Registered: ‎09-12-2009
My Device: Not Specified

Low volume on the other end of my Tour

All,

I have seen many posts about low volume with using bluetooth, but has anyone had a problem just talking through the phone? At first I thought that people where just bitching to bitch, but I have had probably 30 people say they are having the same problem. I turn the volume all the way up when im on the call and it helps, but them its like people are yelling at me. I talked to customer service and the are sending me a new phone. I had a storm and never had any issues. Any thoughs out there?

Thanks

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Regular Contributor
Posts: 73
Registered: ‎08-15-2009
My Device: Tour 9630

Re: Low volume on the other end of my Tour

The microphone port for the Tour is on the bottom of the phone. This has caused problems for some people if they hold the phone and partially cover this area. Adjusting the volume with the side buttons only works on the receiver. As you are getting a new phone, be aware of how you hold it and see if that makes a difference.