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New Contributor
abiade
Posts: 3
Registered: ‎07-06-2011
My Device: 9500
My Carrier: vodafone
Accepted Solution

My BB is having JVM error 525

pls i had error codes on my 9630 tour. then i resolved it by reloading another OS on it, afterwards it worked perfectly. The following day the blackberry just starting showing the JVM ERROR 525 with a white background. Now the phone anly shows the white screen and the JVM ERROR 525. Pls help me

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BlackBerry Technical Advisor (Retired)
hmthepirate
Posts: 3,246
Registered: ‎07-26-2010
My Device: BlackBerry Z10
My Carrier: Bell

Re: My BB is having JVM error 525

Hello abiade and welcome to the BlackBerry Support Community Forums.

 

You will need to do a clean software reload of your device as shown in KB11320

 

Have you done a device back up recently? If so, you will want to do a selective restore of your essential data (such as Contacts, Calendar, Memos, Emails) as shown in KB23680

Let me know how you make out.

-HMthePirate

 

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New Contributor
abiade
Posts: 3
Registered: ‎07-06-2011
My Device: 9500
My Carrier: vodafone

Re: My BB is having JVM error 525

Thanks, but it seems ur not getting what am saying. The solution you gave is very correct, i cant connect the BB to my laptop.The phone doesnt boot to the homescreen, it shows "JVM ERROR 525. Whenever i try connecting to the laptop it reboots and shows ERROR 525. If it can connect to my laptop, i will  e able to reload a new OS but it doesn't connect to the system at all.

The Solution Is Flashing the Phone!!!!!!!!!

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New Member
Dazsmith77
Posts: 1
Registered: ‎08-23-2011
My Device: 9900
My Carrier: vodafone

Re: My BB is having JVM error 525

Hello IM having the same problem with the 525 error did u ever find a solution you can share with me.

 

many thanks

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New Contributor
abiade
Posts: 3
Registered: ‎07-06-2011
My Device: 9500
My Carrier: vodafone

Re: My BB is having JVM error 525

the solution is what i posted above. Go and flash the Ram memory. When this is done download a higher OS and install on the device.if  u use OS 5.0 and thats the highest for ur handheld device. Try and wipe the phone clean(showing a white interface) then reload the new OS.

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